Contact
Tell us about your estate.
We would rather have one specific email than a form submission we have to decode. Here is the address, and here is what actually helps us give you a straight answer.
Merchants and partners
Write to usHow we will answer
We will tell you honestly whether we are a fit. If the honest answer is that your estate needs a certified nexo stack we do not yet have, you will hear that on the first call, not in month four.
Tell us these four things and we can answer properly
- How many lanes, and how many sites
- Two pilot lanes in one store and 2,000 lanes across 400 stores are different projects. It changes the answer, so lead with it.
- What your till actually runs
- The ECR vendor and version, and whether it speaks nexo, OPI, a country scheme, or something in-house. If nobody remembers, say that — it is a common and answerable situation.
- Retail, fuel, or both
- Forecourt means pre-auth and capture-the-actual, and a forecourt controller in the middle. It is a different integration from a supermarket lane.
- What you are actually trying to fix
- Queue time, card fees, fraud, a card-less demographic, a board mandate. If BaxPay is not the right tool for it, we will tell you so.
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