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BaxPay est une start-up labellisée par La French Tech et incubée par EuraTechnologies à Lille.

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BaxPay Business

Merchant guide

Terminals & SoftPOS

Two ways to take card payments in person:

Last updated:

  1. Card readers (for example S700 / S710) managed under Terminals
  2. Tap to Pay on a compatible phone (BaxPay Business mobile app)
Terminals page
Terminals page

Locations first

Every reader should be tied to a Location with a complete address. Tap to Pay uses the same location for sales and stock.

Also set (or note) the Location admin PIN before staff open Settings / Wi‑Fi on the reader. See Locations.


Order a reader

  1. Open Terminals.
  2. Start an order.
  3. Choose the location (and shipping address — often the location address).
  4. Pick a model from the catalog.
  5. Pay at checkout (price includes tax; tax and shipping are shown on the product and order).
  6. When your terminal arrives, follow Activate & pair below.

Activate & pair (first boot)

When BaxPay prepares your order, you get a BaxPay Terminal ID and an 8-digit activation code (on the pairing card / QR, and on Terminal details while the reader is waiting to be activated).

On the device:

  1. Power on and connect to the network (Wi‑Fi via reader Settings — use the Location admin PIN, or the factory passcode until your custom PIN is ready).
  2. Open the BaxPay POS app.
  3. Scan the pairing QR or enter BaxPay Terminal ID + activation code.
  4. Confirm the device (the hardware serial is read automatically when possible).
  5. Finish registration — you do not set an admin PIN on the device during pair; that PIN lives on the Location in Business.

After pairing, the terminal appears as Active on the Terminals page.

Countertop readers (S700 / S710)

When BaxPay POS is the main app on the reader, swiping from the left no longer opens device settings. Staff open Connectivity, Diagnostics, and Appearance from More → Settings → Reader device. Full walkthrough: S700 / S710 reader settings.


Show products on the POS keypad

By default, hardware POS stays amount-only. To open the in-store catalog on selected devices:

  1. Enable Products in Settings.
  2. Open Locations → Show products on terminals.
  3. Select Locations (cascades to all terminals) and refine per terminal if needed.
  4. Save.

You can also toggle catalog on a single terminal from Terminals → detail.


Return a reader

You can return one or more shipped or delivered readers within 30 days of purchase (BaxPay can change the window). After that date the Return button is gone.

  1. From Terminals (purchased devices list) or the order page, Return items.
  2. Quantity and reason (defective, too many, setup too complicated, other).
  3. Ship the parcel to BaxPay in the original packaging, with all accessories.
  4. Cash refunds go out when BaxPay receives the parcel. Monthly plans: remaining instalments stop when every device on the order has been returned.

Assign / move a terminal

From Terminals detail:

  • Reassign to another location (the Location admin PIN for Settings follows the Location)
  • Rename for staff clarity (“Lane 3”)
  • Unregister if decommissioned

Using a reader from Register

On web Register, if the location has readers, Terminal appears as a payment method. Staff complete the charge on the device (the dashboard shows a “ready on terminal …” prompt — it does not take the card from the browser).

On mobile Sell, Terminal lists readers for the active location the same way.


Tap to Pay (phone)

  1. Install BaxPay Business mobile.
  2. Sign in, complete plan + payment setup.
  3. Select a location.
  4. Open Sell → amount or products → Tap to Pay.
  5. Allow the permissions the app asks for (including NFC if needed).
  6. Customer taps their card or phone on yours.

Requirements: a supported phone and market, NFC on, and payment setup completed in BaxPay. On iPhone, Apple may need to approve Tap to Pay for production App Store builds.


WisePad 3 (Bluetooth card reader)

WisePad 3 is a small Bluetooth PIN reader. You take payments with BaxPay Business on your phone — not with the S700/S710 POS app, and not by pushing a payment from web Register.

Full walkthrough (pair on several phones, Android checklist, reset if stuck): WisePad 3.

Order & set up

  1. In Business → Terminals → Shop, order BBPOS WisePad™ 3.
  2. After payment, BaxPay adds the reader to your Terminals list (waiting to be activated).
  3. Assign it to a Location.
  4. The card in the box explains pairing in BaxPay Business over Bluetooth — not the QR flow used on countertop POS readers.

WisePad 3 is a mobile reader. You don't register it anywhere by serial number, order number or registration code: BaxPay registers it the first time you connect over Bluetooth in BaxPay Business.

Pair & take a payment

  1. Power on the WisePad (do not pair it in your phone’s system Bluetooth settings).
  2. Open BaxPay Business → select the Location → Sell.
  3. Choose WisePad / Card reader.
  4. Allow Location and Bluetooth when asked.
  5. Pick your reader from the list; confirm the 6-digit code on the phone and on the WisePad if shown.
  6. If a software update is required, wait for it to finish, then ask the customer to present their card on the WisePad.
  7. After the first successful connection, BaxPay marks the reader Active on your Terminals page.

Use WisePad / Card reader for this device. Card on terminal is only for countertop readers (S700 / S710).

You can pair the same WisePad on more than one phone in BaxPay (one payment at a time). If discovery fails: WisePad 3 — connection problems.


Till PIN on hardware POS

On the Android POS app installed on a countertop terminal, cashiers clock in with their till PIN before selling. See Team, roles & till PINs.

That till PIN is for staff login, not the Location admin PIN for reader Settings / Wi‑Fi.


POS look & feel (S700 / S710)

Customise logo, background, colours, and optional bottom navigation under Settings → Branding (Terminal / POS). See Settings & branding. Tap to Pay and WisePad on the phone do not use this home screen.

Next: Transactions & settlements →