Last updated:
Available on:
- POS terminals, SoftPOS / Tap to Pay, and QR when Tips are enabled
- Hidden when you turn Tips off in Settings
Prerequisites
- Payment setup ready
- Settings → Tips & split → Tips is ON (default for new merchants)
Turn tips on or off
- Open Settings.
- Find Tips & split.
- Toggle Tips.
When OFF, tip prompts disappear from POS, SoftPOS, and QR flows.
See Settings & branding and Split payments.
Customer flow
- Staff enter the sale amount (or build a catalog cart).
- After the base amount, the customer sees a tip prompt — pick an amount or skip.
- They confirm and pay (card tap / insert, or QR on their phone).
- Tip + sale land together in Transactions and payouts.
Where tips appear
| Place | What you see |
|---|---|
| Transactions | Tip attached to the original sale |
| Settlements | Tip included in the charged amount that settles |
| Analytics | Tip totals with sales (when Analytics is on your plan) |
Fees
Tips are part of the charged amount. Card pricing follows your plan’s payment-method rates — there is no separate “mystery” tip transfer.
FAQ
Can I turn tips off?
Yes — Settings → Tips & split → Tips.
Do tips work with split bills?
Yes when both features are on: each share can offer a tip according to the till flow.
Where do I see tip totals?
Payment history and Analytics.
Next: Analytics →