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S700 / S710 only. Tap to Pay and WisePad on a phone do not use these menus.
Why this exists
On a bare reader (without BaxPay POS as the main app), staff open device settings by swiping from the left edge of the screen.
When BaxPay POS is the main app, that swipe does not work. Staff open network, diagnostics, and display settings from inside BaxPay POS.
Two different PINs (do not mix them)
| PIN | Where | What it unlocks |
|---|---|---|
| Location admin PIN | Business → Locations → Change admin PIN | Reader settings (Connectivity, Diagnostics, Appearance, …) |
| Till / team PIN | Business → Team | Clock-in on the BaxPay POS app before selling |
See Locations and Team, roles & till PINs.
The factory admin passcode on these readers is 07139 until your Location PIN has synced (often within about 10 minutes after you save it; reboot helps).
Open reader settings from BaxPay POS
- On the reader, open More → Settings.
- Scroll to Reader device (only on S700 / S710 with BaxPay POS).
- Choose one of:
| Menu in BaxPay POS | What it opens | Typical use |
|---|---|---|
| Connectivity | Network / Wi‑Fi | Join or change Wi‑Fi, static IP / DNS when needed |
| Diagnostics | Advanced checks | Connection, DNS, battery / hardware |
| Appearance | Display | Theme, brightness, screen timeout |
The status bar at the top of the POS (Wi‑Fi / Ethernet / cellular icon) also opens Connectivity when tapped — status stays visible; there is no separate “Wi‑Fi only” button in Settings anymore.
What each screen is for
Connectivity (network)
- Scan and join Wi‑Fi (password-protected networks).
- View connection details; advanced options such as static IP when supported.
- Ethernet (optional hub) and cellular (S710 only) are device capabilities; Connectivity is still the place to manage network from the POS.
Network priority: Ethernet → Wi‑Fi → cellular (S710).
Diagnostics
Run the built-in checks when the reader cannot take payments or update:
- DNS resolution
- Payment network connectivity (must pass for payments and updates)
- Reader events connectivity
- Wi‑Fi signal details (when on Wi‑Fi)
- Battery / hardware / dock-hub status
Appearance
- Reader UI theme
- Brightness
- Screen timeout (battery when unplugged)
Appearance can open without forcing the admin PIN every time (staff convenience). Connectivity and Diagnostics still require the Location admin PIN.
Branding vs reader Appearance
| Setting | Where you change it | Applies to |
|---|---|---|
| POS home logo, background, text colours, bottom navigation | Business → Settings → Branding (Terminal / POS section) | BaxPay POS home screen |
| Theme, brightness, timeout | POS → Settings → Reader device → Appearance | Reader display / system look |
See Settings & branding for POS look & feel.
Pairing (first registration)
Day-to-day pairing uses the BaxPay Terminal ID + activation code (or QR) from Business — see Terminals & SoftPOS.
If the device still asks for a pairing / registration code on screen, open Connectivity (or full reader Settings after the admin PIN) and follow the on-device steps.
Troubleshooting (S700 / S710)
| Symptom | What to try |
|---|---|
| Swipe left does nothing | Expected when BaxPay POS is the main app — use More → Settings → Reader device |
| Cannot join Wi‑Fi | Connectivity + Location admin PIN; confirm network rules |
| Payments / updates fail | Diagnostics — payment network checks must pass |
| Wrong theme / dim screen | Appearance |
| Admin PIN rejected | Must be exactly 5 digits; wait ~10 minutes after changing in Business, or reboot |
Related guides
- Terminals & SoftPOS — order, activate, catalog on POS
- Locations — admin PIN
- Settings & branding — POS home branding & bottom nav
Next: QR payments →